In this blog post I will be sharing my experience of living in the Avalon Bellevue Towers Community right in downtown Bellevue, Washington for 4 years.
Avalon Bellevue Towers’ slogan is: Time well spent. Let me explain what they mean with that!
The staff and the service
During my 4 years living there, the community and its staff lived up to their word.
The concierge staff was always professional and friendly (hello Ken and Stephen). Apart from greeting them when I enter the building, they took care of the package reception and delivery and other mundane issues.
When it comes to maintenance requests, I can say it was top notch. Mr. Attila Madaras, the maintenance supervisor, was always there in person to fix all kinds of problems in the apartments: from replacing busted light bulbs to repairing a broken appliance. I would place a maintenance request online and within the same day (or max the next day) I would get the issue taken care of.
The leasing office staff was also very friendly (hello Cathy, Michael, Rebecca and Terri). I interacted with them often, not just once a year when I was renewing my lease.
As a positive “side-effect” of the staff’s friendliness, they became like a small family to me.
Note: I don’t want to sound all sensual in my experience, I have to say that I did encounter some misunderstandings with the staff during my stay, but when I communicated my concerns politely, I was met with nothing but good and prompt service. Continue reading